Delivery Policy

At RSF Packaging, we understand that receiving your custom packaging on time is an important part of your business. Our goal is to make the delivery process simple, transparent, and reliable from the moment your order is approved until it reaches your specified delivery address.

Standard Turnaround Time

Our standard production turnaround is 7–8 business days after we receive your final approval of the artwork, specifications, and order details.

The production period begins once all required information has been confirmed and approved. Orders may require additional time if artwork revisions, specification changes, or other approvals are requested after production has started.

Shipping & Delivery

Once your packaging has completed production, it will be prepared for shipment to the delivery address provided with your order.

Delivery time can vary depending on:

• Delivery location
• Order quantity and package size
• Shipping method
• Carrier schedules
• Customs or import requirements, where applicable
• Seasonal demand and unforeseen transportation delays

Our team will provide available shipping and delivery information based on your order and destination.

Expedited Orders

Need your packaging sooner?

We may be able to arrange expedited production and delivery depending on the product, order quantity, production requirements, and requested deadline.

Because expedited services depend on the specific order, please contact our team before placing your order so we can review your requirements and confirm the available options.

Expedited service availability and any additional charges will be confirmed before proceeding.

Order Approval

To help prevent unnecessary delays, please carefully review your:

• Product specifications
• Dimensions and quantities
• Artwork and logos
• Colors and printing requirements
• Shipping information

Production will proceed after receiving the required final approval.

Changes requested after final approval may affect the production schedule and delivery date.

Delivery Delays

RSF Packaging works to meet the estimated production and delivery schedule provided for your order. However, delivery dates may occasionally be affected by circumstances outside our control, including carrier delays, severe weather, transportation disruptions, customs processing, or other unforeseen events.

If we become aware of a significant delay affecting your order, our team will work with you to provide an updated delivery estimate.

Delivery Address

Please make sure the shipping address and contact information provided with your order are complete and accurate.

RSF Packaging is not responsible for delays or additional delivery costs caused by an incorrect or incomplete shipping address supplied by the customer.

If you need to change your delivery information after placing an order, contact us as soon as possible. We will do our best to accommodate the request, subject to the order's production and shipping status.

Need Help With Your Delivery?

If you have questions about your order, delivery schedule, or expedited shipping options, our team is available to assist you.

Email: sales@pvccustompatches.com
UK: 01273025397
USA: +1 332-232-3086

Our Locations:

• Canada: 80 Zenway Blvd, Woodbridge, ON L4H 0S5, Canada
• UK: 50 Western Rd, Hove BN3 1JD, United Kingdom
• USA: 812 Richmond Road, Staten island NY 10304, USA

We are committed to providing quality custom packaging and a smooth ordering and delivery experience for every customer.

RSF Packaging — Custom Packaging Designed Around Your Brand.